We offer a wide range of shipping options - whether you prefer Ground or require Next Day Air. Be sure to specify how you would like us to ship your merchandise at the time of purchase.

Free Ground Shipping
We offer free standard shipping on all orders via FedEx Ground, UPS Ground, or the USPS Ground, which normally takes 3-10 days to arrive.

Shipping Standards
We employ Herbalife's Standard Operating Procedures. Shipping standards are provided below to better serve your expectations and ensure consistent quality service.

• Orders placed before 12:00pm EST will be sent to the warehouse the same busines day. These orders normally ship the same day.
• Orders placed after 12:00pm EST will be sent to the warehouse the next business day. These orders normally ship the next business day.
• Orders leave the warehouse within 24 hours of processing during business days.
• Once your order has been submitted, NO changes or cancellations can be made. Please review your order before placing it to ensure it is correct.
• Occasionally, popular items are backordered at the Herbalife warehouse. Unfortunately, we are not informed beforehand if an item is on backorder. The backordered item will be shipped separately via USPS. Backordered items can not be cancelled or expedited once the order is sent to Herbalife warehouse. If the backordered item was part of a larger Next Day or 2-Day shipping order, we cannot give you credit for the extra shipping charges for the partial order since Herbalife does not credit us.

Damaged Merchandise
In the event you receive damaged merchandise, please retain the original shipping carton and contact the local carrier office immediately to obtain an inspection report. Ask the carrier to return the merchandise (receipt enclosed) to us. Under no circumstances should you attempt to return the merchandise yourself. This is for your own protection.

Lost Merchandise
On rare occasions, merchandise is lost in transit. If this occurs, your order will be replaced only after the shipment has been traced by the carrier. Upon notification of a non-delivery from the carrier, a claim will be filed and the merchandise will be replaced or a credit will be applied to your credit card.

The Herbalife Guarantee
Click here to learn more about our 30-day Money-Back Guarantee.